Adhyasatya Tour & Travel

Privacy Policy

How we protect your personal data.

Last updated: January 1, 2026

1. Introduction

Adhyasatya Tour & Travel ("We") respects your privacy and is committed to protecting the personal data you provide. This policy explains how we collect, use, and protect your information.

2. Data We Collect

We collect the following data when you use our services:

Personal Data

  • Full name
  • Email address
  • Phone number
  • Address (if needed for pickup)

Booking Data

  • Booking details (dates, destinations, vehicles)
  • Transaction and payment history
  • Special notes or requests

Technical Data

  • IP address
  • Browser and device type
  • Pages visited

3. Data Usage

Your data is used to:

  • Process and manage your bookings
  • Send booking confirmations and status updates
  • Communicate regarding services (WhatsApp, email)
  • Improve our service quality
  • Fulfill applicable legal obligations

4. Data Sharing

We do not sell or rent your personal data. Data is only shared with:

  • Midtrans - secure and encrypted payment processing.
  • Our drivers - required pickup information (name, location, phone number).
  • Authorities - if required by law.

5. Data Security

We implement security measures including:

  • Data encryption during transmission (HTTPS/TLS)
  • Hashed passwords, never stored in plain text
  • Restricted and protected database access
  • Rate limiting to prevent abuse

6. Data Retention

  • Booking data is retained as long as needed for service and legal obligations.
  • Account data is retained while the account is active.
  • You can request data deletion by contacting us.

7. Your Rights

You have the right to:

  • Access the personal data we store
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to data use for marketing

8. Cookies

Our website uses cookies for session authentication and user preferences. These cookies are necessary for basic website functions and are not used for ad tracking.

9. Policy Changes

We may update this privacy policy at any time. Significant changes will be communicated through the website.

10. Contact

For questions regarding privacy policy or requests related to your personal data, please contact us through our contact page or email at info@jogjarentalmobil.com.